Frequently Asked Questions
Getting Started
What Are Presets?
Presets are settings that are applied to your photos with Lightroom. Presets give your photos a consistent look and theme. Lightroom Presets help you create a stunningly curated theme, elevate your brand, edit with style, speed, and consistency. Lou & Marks Presets will help you streamline your workflow, improve your content, and grow your brand.
What Do I Need To Use Presets?
Lou & Marks Presets are compatible with the Free & Paid Lightroom Mobile App. You can use Presets on both iPhone and Android devices.
Lou & Marks Presets are also compatible with Lightroom CC, Lightroom Classic and Lightroom 3-6 on a Desktop/Laptop Computer.
You can also use Lou & Marks Presets in Photoshop CC in your ACR Panel.
Will Presets Work For My Photos?
Lou & Marks Presets are a great option for bloggers, photographers, influencers, professionals, enthusiast and anyone looking to edit their images with consistency, style and speed. Lou & Marks Presets work for all images, all settings, all skin tones and all lighting.
Will Presets Work With My Skin Tone?
We created our Presets for everyone. No one specific skin tone or hair color. When you purchase from Lou & Marks you are not just purchasing presets you also get our guarantee that they will suit your skin tone.
Can I Use Presets On Videos?
The Update for Lightroom Mobile Premium (the paid version of the app) now allows video editing. Lou & Marks Presets can be used to edit your videos with the same aesthetic as your photos.
Will Presets Work On My Phone & Computer?
All Lou & Marks Presets are compatible with the Free & Paid Lightroom Mobile App on iPhone, Androids or Tablets. They are also compatible with Lightroom Desktop and Photoshop ACR in Photoshop CC.
How Will I Receive My Presets?
All Lou & Marks Presets are an instant download. Once you checkout your order is sent via email. You will be able to instantly download your Presets.
How To Use Lou & Marks Presets?
To use Lou & Marks Presets you will need the Free or Paid Lightroom App for Mobile users.
For Desktop users you will need Lightroom Classic (LrC) or Lightroom (Lr). You can also use Lou & Marks Presets in your Photoshop ACR (Ps).
Downloading
How Do I Download For iPhone?
To get started downloading your Presets you will access your order email with your download link. Included in your download link s a PDF for iPhones to help you get started. You can also view how to download for your iPhone
How Do I Download For Android?
To get started downloading your Presets you will access your order email with your download link. Included in your download link s a PDF for Androids to help you get started. You can also view how to download for your Android
How Do I Download For Lightroom Desktop?
To access your Desktop presets you will need to access your downloads included with your purchase.
There is a PDF included to help you install your Presets.
You can also access the installs for Desktop Lightroom Classic (LrC)
How To Download For Photoshop ACR?
To access your Photoshop Desktop presets you will need to access your downloads included with your purchase.
There is a PDF included to help you download.
Billing
Is This A One-Time Payment Or A Subscription?
All purchases from Lou & Marks are one time payments. We do not offer any subscriptions.
Do You Accept Returns?
Due to the nature of digital products, Lou & Marks cannot issue a refund once the files have been accessed and downloaded. Situations that meet a certain criteria such as duplicate orders will be granted a refund.
We stand behind all our products 100%. If an issue does arise we work with all customers to ensure they are satisfied with their purchase and come to a resolution with them.