Find step-by-step fixes for common Lightroom preset problems, including missing presets, import errors, syncing issues, DNG and XMP files, and more. Choose a guide below to troubleshoot your Lightroom presets on Desktop, Mobile, or Lightroom Classic.
Did your Lightroom presets suddenly disappear? Learn what to check after reinstalling Lightroom, changing devices, signing into another Adobe account, sync problems, or switching Lightroom Classic catalogs.
Can’t find the Import Presets option in Lightroom? Learn exactly where to find it in Lightroom Mobile, Adobe Lightroom Desktop, and Lightroom Classic, plus what to check if the option...
Lightroom presets failed to import? Learn how to fix duplicate or invalid preset errors, ZIP, XMP and DNG file problems, syncing issues, and import failures in Lightroom Mobile, Desktop, and...
Can’t find your Lightroom presets? Learn where missing presets may be hiding in Lightroom Desktop, Lightroom Mobile, and Lightroom Classic, plus how to fix syncing, hidden preset groups, partially compatible...
Having trouble installing your presets? Visit our FAQ Page or contact support and we’ll help you get set up.
Yes. Lou & Marks presets work with Lightroom Mobile on both iPhone and Android devices. Mobile presets are designed for one-click editing directly inside the Lightroom app.
Yes. Lou & Marks presets fully support Android devices using Lightroom Mobile. The installation process is slightly different from iPhone, but the presets work the same once installed.
Your download will include XMP files or .LRTEMPLATE files, depending on the preset collection and the device you’re using. Each installation guide explains exactly which files to use and how to install them step by step.
Yes. You can use your presets on multiple devices you own, as long as you are logged into the same Adobe account.
